Happy with your high street, or could it benefit from some expert, hands-on support?
Since 2021, The High Street Experts have delivered our Retail Ready High Street Programme
Our support is rooted in real retail experience and focused on achievable actions that make a visible difference. We work directly with independent retailers and market traders to help them review their businesses, reconnect with customers and take practical steps towards growth.
We know some retailers can feel hesitant about engaging with councils. Our programme is designed to bridge that gap, supporting businesses while also gathering valuable insight into common challenges and opportunities across the high street. These findings are shared with your team in a clear end-of-programme report, including retailer case studies and practical next steps - helping you build on the progress already made.
Wendy Walker and Ophelia Gamble founders of The High Street Experts.
30 Years of Retail Experience
Between us, we bring over 30 years of retail and business experience. As directors of small businesses ourselves, we have a unique understanding and relatability that really shines through in how we are welcomed in by retailers and trusted with their ambitions, making it easy for us to build instant rapport.
26 High Streets Helped
To date, we have worked with 26 high streets across 8 councils, supporting more than 350 independent retailers and traders. We have attached a short slide deck outlining our programme and showcasing examples of the positive outcomes retailers have achieved with our support.
We invite you to make a cup of your favourite brew and take a few moments to explore our programme offer, with your high streets to the forefront of your mind. As you do, we encourage you to reflect on a few simple but important questions:
“How are our high street retailers really doing?”
“Would tailored, expert support help them identify and take action on growth opportunities?”
“What could a more positive, confident narrative about the high streets sound like within the local community?”
If you are curious about what increased footfall and visitor engagement could mean for your retailers and your place, you will find some of those answers explored within our presentation.
Retail Ready High Street Programme
Retail Ready High Street Programme
We would like to offer you a virtual discovery call
Call with us, we will listen to your ambitions for your high street and outline a short, focused mini action plan, highlighting a few potential quick wins for your retail community.
Access to our annual report
Complimentary access to our annual People Centric High Street Market and Retailer Report, published each September. This report brings together key data, insights and themes captured from the high streets we work with throughout the year, and is regularly used to inform strategy development, destination marketing plans, benchmarking activity and longer-term horizon scanning.